Quality Risk Management Ltd Data Privacy Policy

This policy explains how our Quality Risk Management Ltd (referred to as “we” or “our company”) use the personal data we collect from you when interacting with our company or using our website.
 

 

What data do we collect?

We collect the following personal identification data:

  • name;

  • address;

  • email address; and

  • phone number.

We also keep the following information:

  • our communications with you via letter or email;

  • information about any complaints and enquiries you make to our company;

  • information we may receive from other sources, such as publicly available information.

 

How do we collect your data?

You directly provide our company with the data we collect. We collect data and process data when you:

  • register online to receive information;

  • place an order for any of our company’s products or services; or

  • voluntarily complete a customer survey or provide feedback on any of our company’s services.

 

How will we use your data?

We process your personal data your data according to the six lawful bases for processing.

Our company collects your data so that we can:

  • process your order and manage your account;

  • email you with special offers on other products and services we think you might like; and/ or

  • email you information on the blogs contained on our company’s website.

 

Our company will keep your financial records for six years from the end of the accounting period in which the transaction occurred. Once this time period has expired, we will delete your computer-based data, and destroy any paper-based records.

Our company will maintain your contact information relating to receiving our blog. If you do not wish to receive this information, you may always opt out later.

 

How do we store your data?

Our company securely stores your data in three possible places:

  • Website submitted information is stored and processed by our company’s web host based in Israel.

  • Our accounts are processed by cloud accounting provided by our company’s accounting package, and by our accountants based in the UK.

 

Marketing

Our Company would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop our company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us.

 

What are your data protection rights?

Our company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that our company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to our company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that our company transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

 

Privacy policies of other websites.

Our company’s website may contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read the other site’s privacy policy.

 

Changes to our privacy policy.

Our company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 28 October 2019

 

How to contact us.

If you have any questions about Quality Risk Management’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please contact us, or use the following:

email:     info@qualityrisk.co.uk

 

How to contact the ICO.

Should you wish to report a complaint or if you feel that our company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office:

 

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number:  0303 123 1113